Wear This — Support

Email loqqty0525@gmail.com and you will get a reply. Include your device and iOS version if something is broken.

Common questions

My analysis says the photo is not usable. Stand facing a window in daylight, no filter, no sunglasses, no hat, and keep your face large in the frame. Indoor lamps throw a colour cast that makes an honest read impossible.

I paid but my palette is gone. Your palette syncs through your own iCloud account. Make sure you are signed in to the same Apple Account and that iCloud Drive is on, then reopen the app. On the paywall, "Restore" brings back your subscription.

How do I cancel? Subscriptions are managed by Apple, not by us. Open Settings, tap your name, then Subscriptions, and cancel there. Cancelling stops the renewal; you keep access until the period ends.

Does the garment check work offline? Yes. Colour matching runs entirely on your device. Only the one-time colour analysis needs a connection.

Delete my data. Delete the app to remove everything stored on the device, and clear the app's iCloud data in Settings to remove the synced palette. Nothing else is kept.